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AAA Branch Customer Service Representative Position

1 week ago

Hilton Head, South Carolina, United States The Auto Club Group Full time
About the Role:
The Auto Club Group is committed to delivering exceptional customer experiences. As a Customer Service Representative, you will play a vital role in achieving this goal. You will work closely with our team to provide personalized support to members, promote travel and membership products, and resolve inquiries in a timely and professional manner.

Key Responsibilities:
  • Promote travel and membership products to existing and potential members.
  • Provide exceptional customer service through various channels (phone, email, chat).
  • Resolve member inquiries and complaints in a fair and efficient manner.
  • Work collaboratively with cross-functional teams to achieve business objectives.

What We Offer:
  • A competitive compensation package, including base salary and incentives.
  • Opportunities for career growth and professional development.
  • A collaborative and dynamic work environment.
  • Recognition and rewards for outstanding performance.