Instrument Technician Specialist
4 weeks ago
We offer a competitive salary of $20.00 to $28.00 per hour, plus commission based on experience and background.
Company OverviewGuitar Center is dedicated to fostering creativity and music enthusiasm in our staff and customers alike. Our mission is to empower musicians and non-musicians to experience the joy of creating music by providing an inclusive environment that prioritizes customer satisfaction.
We strive to develop and nurture lifelong musicians while making a positive impact on the world through our commitment to excellence and innovation.
Job DescriptionAs a Repair Tech (Guitar) at Guitar Center, you will be responsible for providing top-notch maintenance and repair services for customer-owned instruments. You will also assist in maintaining store inventory and contribute to business growth through exceptional customer experiences and quality work.
To succeed in this role, you should possess excellent customer service skills, be able to identify opportunities and issues, and take initiative to capitalize or resolve them. Additionally, you should have a strong understanding of product knowledge and sales techniques, as well as effective training abilities.
Key Responsibilities- Interact with customers to ensure a positive experience
- Service customer-owned instruments with high craftsmanship
- Maintain store owned gear, as requested
- Complete warranty repair work
- Additional duties as assigned
- Skilled understanding of repairing guitars
- Foundational product knowledge on Guitar Center products
Guitar Center offers a comprehensive benefits package, including medical, dental, vision, 401K with company match, mental health support, paid sick/holiday/vacation time, employee discount program, and tuition reimbursement options.
We are committed to creating an inclusive environment where employees can thrive and grow professionally. If you're passionate about music, customer service, and continuous learning, we encourage you to apply for this exciting opportunity.
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