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Sales Associate
1 month ago
Job Description
The Paper Store is committed to delivering exceptional customer experiences. As a Sales Associate, you will play a key role in achieving this goal by providing world-class service, meeting sales targets, and maintaining a visually appealing store environment.
Key Responsibilities:
- Model the G.U.E.S.T. service approach to consistently deliver world-class service
- Greet and welcome every customer warmly and with enthusiasm
- Understand customer needs by asking open-ended questions
- Explain product features and benefits in relation to the customers' needs
- Thank the customer sincerely and invite them to return and shop with us again
Additional Responsibilities:
- Be a TPS brand ambassador
- Build customer loyalty by being friendly, attentive, and respectful of customers
- Contribute to a positive work environment with respectful, ethical behavior, and honest communication
- Support all sales efforts and initiatives across all business channels
- Maintain awareness of all current promotions and process them correctly at the Point of Sale
- Enthusiastically participate in training and development as required
- Prepare incoming product for the sales floor
- Maintain store maintenance and cleanliness standards
Requirements:
- Previous experience in specialty retail is preferred but not required
- Ability to work a flexible schedule to include nights, weekends, and holidays
- Ability to multitask while being attentive to customers and remaining flexible to the needs of the business
- Possess an ability to work well in a team environment
- Proficient in using Microsoft Office and POS Systems
- Ability to stand for long periods of time
- Professional conduct, demeanor, and attire in compliance with company dress code
- Ability to lift and mobilize medium to large items up to 50 lbs.