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Sales Associate

1 month ago

Bowie, Maryland, United States THE PAPER STORE Full time

Job Description

The Paper Store is committed to delivering exceptional customer experiences. As a Sales Associate, you will play a key role in achieving this goal by providing world-class service, meeting sales targets, and maintaining a visually appealing store environment.

Key Responsibilities:

  • Model the G.U.E.S.T. service approach to consistently deliver world-class service
  • Greet and welcome every customer warmly and with enthusiasm
  • Understand customer needs by asking open-ended questions
  • Explain product features and benefits in relation to the customers' needs
  • Thank the customer sincerely and invite them to return and shop with us again

Additional Responsibilities:

  • Be a TPS brand ambassador
  • Build customer loyalty by being friendly, attentive, and respectful of customers
  • Contribute to a positive work environment with respectful, ethical behavior, and honest communication
  • Support all sales efforts and initiatives across all business channels
  • Maintain awareness of all current promotions and process them correctly at the Point of Sale
  • Enthusiastically participate in training and development as required
  • Prepare incoming product for the sales floor
  • Maintain store maintenance and cleanliness standards

Requirements:

  • Previous experience in specialty retail is preferred but not required
  • Ability to work a flexible schedule to include nights, weekends, and holidays
  • Ability to multitask while being attentive to customers and remaining flexible to the needs of the business
  • Possess an ability to work well in a team environment
  • Proficient in using Microsoft Office and POS Systems
  • Ability to stand for long periods of time
  • Professional conduct, demeanor, and attire in compliance with company dress code
  • Ability to lift and mobilize medium to large items up to 50 lbs.