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Sales Associate

2 months ago

Brockton, Massachusetts, United States Express Full time
About Express

Express is a Direct-to-Consumer platform operating EXPRESS and BONOBOS in the United States. Our mission is to provide a great shopping experience for our customers while inspiring self-expression and confidence.

Job Summary

We are seeking a Retail Sales Associate to join our team at Bridgewater Commons. As a Retail Sales Associate, you will be responsible for providing exceptional customer service, maintaining a clean and organized sales floor, and assisting with various tasks such as stocking and cleaning.

Key Responsibilities
  • Maintain a safe and inviting store environment by ensuring the sales floor, checkout, fitting room, and stock room are clean and organized.
  • Follow company policies and procedures to ensure the safety of all associates and customers.
  • Assist with product launch changes according to company SOP.
  • Provide a great customer experience by delivering on all aspects of the customer experience model.
  • Process transactions quickly and accurately, reducing customer wait time.
  • Positively resolve customer service-related issues and communicate all issues and resolutions to Store Management.
  • Drive credit and loyalty member programs by explaining benefits and encouraging customers to participate.
Requirements
  • Education: High School or Equivalent
  • Years of Experience: 0-2 of relevant job experience - minimum 6 months
  • Proficient in use of technology (iPad, registers)
  • Meets defined availability criteria, including nights, weekends, and non-business hours
  • Meets physical requirements
Benefits and Compensation

Express, Inc. offers a range of benefits to help protect full-time associates' health and long-term financial security, including medical, pharmacy, dental, and vision coverage, 401(k) and Roth 401(k) with Company match, merchandise discount, paid time off, parental leave for new moms and dads, and more.

Part-time associates may be eligible to receive paid sick leave, public health emergency leave, and to participate in the 401(k) and Roth 401(k) with Company match. Additionally, part-time associates are eligible to receive an Express merchandise discount, to participate in our Learn & Earn incentive program, and to choose voluntary benefits through YouDecide.