Laboratory Quality Specialist

2 weeks ago

New York, New York, United States NYU Langone Full time

NYU Langone Health is a world-class, patient-centered, integrated academic medical center, known for its excellence in clinical care, research, and education.

The Laboratory Quality Specialist will play a critical role in ensuring the highest quality of care for our patients by working with staff, supervisors, managers, house staff, and pathologists to facilitate problem resolution for cases with non-conformances.

This individual will be responsible for developing and maintaining a case resolution process and error reporting infrastructure for the department, as well as extracting, tabulating, and analyzing quality data.

The successful candidate will also be responsible for compiling, monitoring, interpreting, and sharing quality assurance data for the department, inclusive of materials for routine meetings and presentations.

Key Responsibilities:

  • Compiles data for quality operations such as volume, turnaround time, reportable diseases.
  • Tracks and records errors, creates isolated event reports, and reports in the NYU Langone Hospitals Patient Safety Reporting system (PSI) when appropriate.
  • Facilitates pathologist peer review for diagnostically discrepant cases.
  • Troubleshoots, identifies, and facilitates resolution of pathology cases with non-conformances.
  • Provides timely resolution and feedback to relevant personnel for reported non-conformances.
  • Tracks and trends nonconformances.
  • Performs follow up audits to assess compliance with corrective actions as requested by Quality Manager.

Requirements:

  • Bachelor's Degree with 2 years of experience in a laboratory setting.
  • NYS technologist or technician license.
  • Excellent communication skills and strong computers skills.

NYU Langone Health provides its staff with far more than just a place to work. Rather, we are an institution you can be proud of, an institution where you'll feel good about devoting your time and your talents.

NYU Langone Health is an equal opportunity and affirmative action employer committed to diversity and inclusion in all aspects of recruiting and employment.

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