Houseperson Assistant

3 weeks ago


Myrtle Beach, South Carolina, United States Ocean Reef Resort Full time

Overview

Ocean Reef Resort is a leading hospitality company that prides itself on delivering exceptional guest experiences. As a Hospitality Support Associate, you will play a vital role in ensuring the cleanliness and maintenance of our public areas, supporting our housekeeping team members, and providing excellent customer service.

Salary: $1,500.00 per hour

Responsibilities:

  • Supporting Housekeeping Room Attendants: Delivering additional supplies, removing trash and linens, moving furniture, running calls, and assisting with heavy cleaning tasks as required.
  • Cleaning Public Areas: Maintaining all public areas of the hotel, including hallways, stairwells, windows, lobbies, elevators, and other communal spaces.
  • Guest Room Cleaning: Cleaning guest rooms as needed.
  • Linen Management: Keeping linen stocked and organized on carts and shelves and delivering per guest requests to proper rooms.
  • Lost and Found: Reporting all lost and found items in compliance with company policy.
  • Guest Assistance: Assisting hotel guests with questions or concerns.
  • Other Duties: Performing other duties as assigned.

Requirements:

  • Physical Demands: Ability to perform physically demanding tasks, including lifting, bending, and standing for extended periods, both indoors and outdoors.
  • Customer Service: Passion for providing exceptional service to guests and team members.
  • Attention to Detail: Strong attention and care to details, with an enjoyment of cleaning.
  • Responsibility: Responsibility, reliability, and honesty.
  • Teamwork: Teamwork and collaboration.

Benefits:

  • Medical, Dental, and Vision Coverage: Medical, dental, and vision coverage options.
  • Paid Time Off: Paid time off.
  • 401(k) Retirement Plan: 401(k) retirement plan with company match.
  • Paid Parental Leave: Paid parental leave (10 weeks).
  • Bereavement Leave: Bereavement leave and jury duty pay.
  • Life and AD&D Insurance: Life and AD&D insurance.
  • Health Savings Account: Health savings account and flexible spending account options.
  • Accident, Critical Illness, Hospital Indemnity: Accident, critical illness, hospital indemnity, legal plan, and commuter benefits options.
  • Employee Assistance Program: Employee assistance program.
  • David L. Brittain Scholarship Program: David L. Brittain scholarship program.
  • Local Attraction Discounts: Local attraction discounts.
  • Associate Referral Program: Associate referral program.
  • Tuition Reimbursement: Tuition reimbursement.
  • Resort Accommodations Discount: Resort accommodations discount.


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