Automotive Industry Liaison
1 week ago
About Us:
AA Auto Sales LLC is a dynamic automotive industry leader seeking a dedicated Customer Service Representative to join our team. As a key member of our staff, you will play a vital role in delivering exceptional customer experiences and driving business success.
Key Responsibilities:
- Handle inbound and outbound customer communications via various channels.
- Schedule and confirm appointments with prospective customers.
- Follow up on leads from various sources, ensuring timely and professional engagement.
- Maintain accurate customer records and interactions within our CRM system.
- Collaborate with the sales team to support a seamless customer journey.
Requirements and Qualifications:
- Bilingual fluency in English and Spanish required.
- Strong verbal and written communication skills in both languages.
- Friendly and approachable demeanor, comfortable interacting with customers both online and in person.
- Ability to multitask and prioritize tasks in a fast-paced environment.
- Proficiency in CRM systems and basic computer applications.
Our Benefits:
- Competitive compensation ($45,000 - $55,000 per year).
- Opportunities for career advancement and professional growth.
- A supportive team environment that fosters collaboration and teamwork.
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