Senior Customer Service Representative
3 weeks ago
Job Summary: We are seeking a highly skilled Senior Customer Service Representative to join our team at K&G Fashion Superstore. As a key member of our sales support team, you will be responsible for delivering exceptional customer experiences and driving sales growth.
Key Responsibilities:
- Assist management with register opening and closing procedures, monitor cash handling, and perform audits and end-of-shift drawer counts.
- Incorporate suggestive selling techniques when assisting customers and respond to their inquiries and needs.
- Assist with replenishing merchandise, store layout, recovery, and general housekeeping of the store.
- Maintain awareness of all product knowledge information, POS instructions, merchandise promotions, and advertisements.
Requirements:
- Ability to stand and walk for the majority of work shift, frequently bend, squat, and twist, lift up to 50 lbs., climb a ladder to reach merchandise and supplies, and see and distinguish between fabric patterns and colors.
- Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Our Company: We celebrate diversity and provide equal employment opportunity to all applicants and employees without regard to race, color, sex, sexual orientation, gender identity or expression, national origin, religion, veteran or military status, age, physical or mental disability, marital status, or any other protected status under the law.
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