Customer Service Agent

4 weeks ago


Springfield, Illinois, United States SSG Corporation Full time
Customer Care Team Overview

The Customer Care team plays a vital role in our Salon Consultants, Customers, and Store Team interactions.

We are responsible for creating and maintaining customer accounts, processing orders, resolving issues, and performing other tasks as assigned.

Key Responsibilities:
  • Answer inbound phone calls from Salon Consultants, Customers, and Store Team members
  • Create and maintain customer accounts
  • Process and fulfill customer orders
  • Resolve customer issues and concerns
  • Perform other tasks as assigned by management

We are committed to providing exceptional customer service and support to our clients.



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