Bakery Department Lead

3 hours ago

Troy, New York, United States Hannaford Supermarkets Full time
Bakery Lead Job Description

Hannaford Supermarkets is seeking a skilled Bakery Lead to join our team. As a Bakery Lead, you will be responsible for leading the bakery department operations, ensuring high-quality products, and providing excellent customer service.

Key Responsibilities:
  • Lead the bakery department in the absence of the department manager and assistant department manager.
  • Comply with all company policies, procedures, and government regulations.
  • Utilize retail store systems to support job functions, including productivity management, scheduling, and inventory control.
  • Treat all co-workers with fairness, dignity, and respect.
  • Meet or exceed all applicable management planning guidelines.
  • Develop product knowledge in all areas of the bakery department.
  • Assist in training other associates when assigned.
  • Maintain a neat, well-groomed personal appearance at all times.
  • Support company safety standards and communicate any needed equipment repairs or maintenance work.
  • Observe and maintain company sanitation and food safety standards.
Requirements:
  • Effective communication, customer service, and selling skills.
  • Effective interpersonal skills and a desire to work in a team environment.
  • Demonstrated ability and willingness to learn multiple tasks and technical requirements of the job.
  • Ability to use computers and other communication systems required to perform the job functions.
  • Meet established volume activity standards.
  • Perform repetitive grasping, pinching, squeezing, and hand/arm motions while standing/walking the majority of the shift.
  • Lift up to 30 pounds 40% of the time and up to 40 lbs occasionally.
  • Reach to shoulder level or overhead on occasion while lifting up to 20 lbs occasionally.
  • Tolerate working in extreme hot/cold temperatures for up to 20 minutes at a time.
Preferred Requirements:
  • Role model outstanding, friendly customer service and use skills and knowledge to offer solutions that meet or exceed customer expectations.
  • Supervise performance of all duties and responsibilities of all bakery associates as/when assigned by management.
  • Use good judgment in the delegation, assignment, and follow-up required for the efficient performance in the department.
  • Greet and assist customers with locating and selecting products.
  • Frost, base ice, and decorate all varieties of cakes. Personalize when necessary.
  • Package and display products according to standard practice and our automated production program, taking customer demands into consideration.
  • Perform assigned tasks such as replenishing merchandise, preparation of products according to prescribed standards.
  • Process merchandise properly, paying special attention to rotation of products according to prescribed standards.
  • Retrieve and organize bakery product loads.
  • Assist in effectively ordering and maintaining inventory control to maximize sales and limit shrink issues.
  • Maintain accurate, neat records of production, shrink, sales, and inventory.
  • Wash, rinse, and sanitize equipment in accordance with company guidelines.

Hannaford Supermarkets provides equal opportunity in employment to all associates and applicants for employment without regard to race, religion, color, sex (including pregnancy, childbirth, and related conditions), age, veteran status, national origin, sexual orientation, gender identity, and gender expression, disability, or any other characteristic protected by law.

Salary range is between $17.35 - $24.75 Hrly.

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