Drain Service Technician

2 months ago


Stoughton, Massachusetts, United States Roto-Rooter Full time
About the Role

Roto-Rooter is seeking a skilled Drain Service Technician to join our team. As a key member of our operations, you will be responsible for providing top-notch service to our customers, ensuring their satisfaction and loyalty.

Key Responsibilities
  • Diagnose and Resolve Drainage Issues: Inspect drains and sewer lines to identify problems and clear obstructions using Roto-Rooter's advanced equipment and tools.
  • Provide Excellent Customer Service: Educate customers on the causes of their blockages and offer guidance on how to prevent future problems, ensuring a positive experience.
  • Work in a Fast-Paced Environment: Respond to service calls and work efficiently to meet customer needs, prioritizing tasks and managing time effectively.
Requirements
  • Mechanical Aptitude: Possess a strong understanding of mechanical systems and be able to troubleshoot issues.
  • Customer Service Skills: Provide exceptional service, ensuring customer satisfaction and loyalty.
  • Communication Skills: Effectively communicate with customers, colleagues, and management, both verbally and in writing.
  • Teamwork: Collaborate with other technicians and support staff to achieve team goals and objectives.
Benefits
  • Competitive Compensation: Enjoy top pay, averaging $70,000 in the first year, with opportunities for increased earnings beyond $100,000.
  • Comprehensive Benefits Package: Receive medical, dental, and vision insurance, as well as paid vacation, training, and life insurance.
  • Career Advancement Opportunities: Pursue a career path with Roto-Rooter, including the option to become a Journeyman Plumber.
About Roto-Rooter

Roto-Rooter is a well-known national brand, committed to providing excellent service and career opportunities to our employees. We prioritize the health and well-being of our team and their families, offering an extensive employee benefit package.



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