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Patient Services Coordinator, Orthopedic Care

2 months ago

Great Falls, Montana, United States Benefis Health System Full time
Company Overview:
Benefis Health System stands as one of Montana's leading healthcare providers, dedicated to delivering exceptional care that nurtures the body, mind, and spirit. We prioritize the well-being of our employees by offering competitive compensation, comprehensive benefits, and opportunities for professional growth.

Position Summary:
The role of the Patient Services Coordinator involves executing customer service tasks within a medical office environment. The ideal candidate will exhibit the capacity to thrive under pressure, meet deadlines with precision, and adapt to dynamic situations.

Key Responsibilities:
  • Manage customer service interactions in a fast-paced medical setting.
  • Effectively handle a diverse range of individuals and navigate stressful scenarios.
  • Resolve conflicts with professionalism and tact.
  • Complete all assigned duties and responsibilities as directed.
  • Adhere to all relevant regulations, policies, and procedures established by the organization.

Qualifications:
  • High School diploma or equivalent is required.
  • A minimum of two (2) years of experience in a medical office is preferred.
  • Familiarity with health insurance processes and patient billing is advantageous.