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Gate Attendant

2 months ago

Orlando, Florida, United States Sun Communities, Inc. Full time

Job Summary

Sun Communities, Inc. is seeking a highly skilled and customer-focused Gate Attendant to provide exceptional service to our visitors and residents. As a key member of our team, you will be responsible for greeting and directing visitors, vendors, and contractors, while maintaining a safe and secure environment.

Key Responsibilities

  1. Visitor Greeting and Direction: Greet all visitors, vendors, and contractors, and direct them to their destinations in a friendly and professional manner.
  2. Information Collection: Obtain necessary information from non-resident/guests entering the community, including name, license plate number, and contact information.
  3. Promotional Materials: Distribute promotional materials to prospective guests and residents.
  4. Customer Service: Provide excellent customer service to all visitors, vendors, and contractors, responding to their inquiries and resolving any issues in a timely and professional manner.
  5. Record Keeping: Maintain accurate records of visitor information, including daily logs and pre-call sheets.
  6. Security and Safety: Monitor the community for any security or safety concerns, reporting any issues to management.
  7. Other Duties: Perform other duties as assigned by management, including submitting maintenance requests and checking buildings for any issues.

Requirements

  • Education: High School Diploma or equivalent.
  • Communication Skills: Excellent verbal and written communication skills, with the ability to read maps and understand customer needs.
  • Customer Service Skills: Strong customer service skills, with the ability to provide exceptional service to all visitors, vendors, and contractors.
  • Computer Skills: Basic computer proficiency, including the ability to use email and internet.
  • Schedule: Flexible schedule, including the ability to work non-business hours as needed.

Benefits

  • 401(k) Plan: Employer-matched 401(k) plan.
  • Employee Assistance Program: Access to an employee assistance program for support and resources.
  • Identity Theft Insurance: Identity theft insurance for added protection.
  • Team Member Perks: Discounts on travel, merchandise, and other services through our team member perks program.
  • Site Rent Discounts: Discounts on site rent for team members who live in our communities.
  • Paid Time Off: Paid sick leave, holidays, and bereavement time.