Customer Success Specialist

3 days ago


Sheboygan, Wisconsin, United States Disability Solutions Full time
About the Role

We are seeking a highly motivated and experienced Customer Success Specialist to join our team at Associated Bank. As a key member of our sales team, you will be responsible for building strong relationships with our customers and identifying opportunities to grow their financial well-being.

Job Summary

The ideal candidate will have a strong background in customer-facing sales and service experience, with a proven track record of success in expanding customer relationships and increasing revenue. This is an exciting opportunity to join a dynamic team and contribute to the growth and success of our customers.

Responsibilities
  • Identify and develop new business opportunities through profiling and recommending appropriate deposit and lending products and services.
  • Provide exceptional customer service through efficient and accurate processing of customer transactions and fulfilling service requests.
  • Support the operational integrity of the branch by ensuring compliance with internal policies and procedures as well as applicable regulations and laws.
  • Partner with colleagues to provide comprehensive training and development opportunities to position yourself for success.
Requirements
  • High school or equivalent combination of education and experience.
  • 2-4 years customer-facing sales and/or service experience.
Benefits
  • Competitive salary: $45,000 - $65,000 per year (based on location and experience).
  • Paid time off to volunteer in your community.
  • Opportunities to connect with others through our diversity-focused Colleague Resource Groups.
  • Retirement savings including both 401(k) and Pension plans.
  • Personal banking, loan, investment, and insurance benefits.
About Us

Associated Bank serves more than 120 communities throughout Wisconsin, Illinois, and Minnesota. We are committed to creating a diverse workforce where colleagues are respected and given the opportunity to perform to their fullest potential. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability, or veteran status.



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