Leasing Manager

The Leasing Manager is responsible for leading the day-to-day activities of the leasing staff and performing functions related to the leasing of the apartment community. This includes motivating, developing, and supporting the leasing team to maintain a high and stable occupancy of the property.

• Meets with prospective residents to identify their housing needs and determines eligibility based on established criteria.
• Shows vacant and model suites and property amenities to prospective residents.
• Quotes established rental rates and promotions, and makes follow-up calls and sends follow-up literature to pursue rental status.
• Collects funds related to applications, security deposits, and rentals.
• Maintains social media activities and strives to increase engagement through postings and responses to reviews and ratings.
• Prepares leases and related leasing addendums, and maintains lease records and files.
• Maintains property waiting lists and other updates to various records and reports in accordance with policy and procedures.
• Ensures accuracy of leasing data entered into the property software by all leasing employees.
• Reviews move-in files to ensure completion of assembly and accuracy, and processes and inspects weekly occupancy reports.
• Works with leasing consultants to increase effectiveness of techniques as needed.
• Prepares an analysis of call source for property management.
• Reviews all leasing employee files prior to move-ins and after.
• Ensures that the leasing office, models, and target apartments are in a presentable condition.
• Ensures that all leasing personnel meets with prospective residents, identifies their housing needs, interviews them to determine eligibility based on established criteria, shows vacant and model apartments and property amenities based on established techniques specified by the company.
• Quotes established rental rates and promotions, makes follow-up calls, sends follow-up literature, and pursues rental status.
• Collects funds related to applications, security deposits, and rentals.
• Monitors and makes pricing recommendations on a weekly basis.
• Visits competitor properties to better understand their product, marketing, and sales techniques.
• Ensures apartments are ready for occupancy by inspecting, placing move-in products, and last-minute touches when necessary.
• Distributes keys, move-in packages, safety videos, and other appropriate paperwork at time of lease signing.
• Trains new leasing employees and ensures all policy and procedures are followed.
• Trains and coaches new employees on the property and day-to-day functions of the office.
• Monitors closing ratios of the leasing team and monitors the occupancy of the property and strategizes and leads the leasing team towards meeting budgeted goals.
• Assists with resident retention, provides ongoing customer service to residents after moving in, processes work order requests, package collection, assists with day-to-day operations of the property, and resident satisfaction.

• Associate Degree in Property Management.
• 1-2 Years: Supervisory experience - Required.
• 3-4 Years: Sales or leasing experience - Required.

• Full benefits package.
• Generous paid time off.
• 401(k) with company match.
• Growth and advancement opportunities.
• Lucrative referral bonus program.
• Incredible associate rental discount if you choose to live on-site.