Medical Case Coordinator
3 weeks ago
Care Coordinator Position Overview:
As a key member of the Advanced Medical Manage Care Management Department, the successful candidate will be responsible for providing high-quality patient care through telephonic interactions, under the guidance of AMM guidelines and in collaboration with the Care Management Team.
Main Responsibilities:
- Clinical Coordination:
- Process all OnBase images for the CM department within the agreed timeframe.
- Average 5-20 cases per day production, maintaining high standards of quality.
- Efficiently process Tracking and TPL cases while ensuring timely completion.
- Collaborate with the team to resolve Bed Days Audit Manager errors.
- Develop strong relationships with patients by being approachable, flexible, and willing to help in any way needed.
- Communicate effectively with patients and providers through regular phone calls and emails.
- Maintain accurate records and reports, using ADP as per AMM Policy and Procedures.
- Participate in team meetings, promoting departmental and organizational goals.
Requirements and Qualifications:
- At least one year's experience in a physician office, clinic, IPA, Group UM, or CM department, preferably in a coordinator role.
- Bachelor's degree from a recognized university will be considered and trained.
- High energy and goal-oriented individual with outstanding problem-solving and time management skills.
- Excellent verbal and written communication skills, proficiency in Microsoft Office (Word, Outlook, Excel), and a positive attitude with great interpersonal skills.
- Ability to work Monday through Friday, 8:00am – 5:00pm, with a competitive salary range of $60,000 - $70,000 annually.
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