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Order Processing Coordinator
2 months ago
As a vital member of our manufacturing organization, the Order Entry Specialist will be instrumental in providing outstanding service to our esteemed clientele. This role is perfect for individuals who excel in a dynamic setting, possess strong order management skills, and are adept at customer engagement.
Key Responsibilities:
Handle incoming orders utilizing our proprietary CRM and ERP systems.
Efficiently oversee invoices and purchase orders to ensure smooth transactions.
Act as the main contact for our valued clients, addressing their inquiries and concerns with professionalism and promptness.
Collaborate with internal departments to guarantee accurate and timely order fulfillment.
Develop and maintain relationships with key accounts, offering tailored support.
Contribute to enhancements in processes to elevate the customer experience.
Qualifications:
Exceptional organizational abilities with a capacity to juggle multiple tasks effectively.
Familiarity with CRM and ERP software for order management (training available if needed).
Strong communication skills, both written and verbal.
A customer-focused mindset dedicated to resolving issues efficiently.
Detail-oriented approach for precise data entry and record maintenance.
Prior experience in manufacturing or customer service is advantageous.
Benefits:
Competitive salary and comprehensive benefits package.
Opportunity to thrive in a collaborative and dynamic manufacturing environment.
Chance to significantly impact customer satisfaction and contribute to company growth.
Continuous training and professional development opportunities.
About Aston Carter:
Aston Carter specializes in providing top-tier corporate talent solutions to a diverse range of clients globally. With expertise in accounting, finance, human resources, talent acquisition, procurement, supply chain, and select administrative roles, we enhance the capabilities of industry-leading organizations. Our extensive recruiting experience and vast network allow us to meet the evolving needs of our clients and talent community with agility and excellence. We are proud to serve many Fortune 500 companies and have received recognition as a ClearlyRated Best of Staffing double diamond winner for both client and talent service.
Diversity, Equity & Inclusion:
At Aston Carter, we believe that diversity and inclusion are essential to the equity and success of our workforce. Our commitment to DE&I is reflected in our practices:
- Recruiting diverse talent
- Fostering an inclusive environment through ongoing self-reflection
- Building a culture of care, engagement, and recognition with clear outcomes
- Providing growth opportunities for all employees
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information, or any characteristic protected by law.