Seasonal Sales Associate
4 days ago
Job Summary
The Troy Seasonal Operations Support provides administrative and logistical support for the Retail Store Operations Staff. This role is responsible for ensuring the smooth operation of the store, including maintaining visual merchandising and housekeeping standards, assisting with sales and operations tasks, and providing excellent customer service.
Key Responsibilities
- Enter sales at POS and maintain accurate records.
- Answer and direct incoming calls in a professional and courteous manner.
- Assist on the sales floor as needed to provide excellent customer service and support sales staff.
- Maintain consistent visual merchandising and housekeeping standards, including restocking store packaging and stationary.
- Assist with the cleaning of client jewelry and packaging.
- Support the Operations team with inventorying office supply needs, packaging, and shipping client packages.
- Identify client jewelry repairs and assist with maintaining a clean case line.
- Organize understock and assist with Inventory Serial Case Audits.
- Ensure the organization and cleanliness of the jewelry cleaning area.
Requirements
- Minimum 1 year in an operational role in a customer service environment; luxury retail experience preferred.
- Proficient in Microsoft Excel and Outlook.
- Ability to be detail-oriented, adapt, and prioritize in a fast-paced environment.
- Flexibility to work in various roles based on business needs and non-traditional hours, including days, nights, weekends, and holidays.
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