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Restaurant Operations Supervisor

2 months ago

Waycross, Georgia, United States Zaxby's Full time
Exciting Career Opportunity Awaits

At Zaxby's, we believe that dining is more than just a meal; it's an experience filled with enjoyment, camaraderie, and exceptional cuisine.

We are currently seeking dedicated, enthusiastic, and dynamic individuals to join our management team in a vibrant, fast-paced restaurant environment. Ideal candidates will possess a flexible schedule, as evening and weekend availability is essential. Previous experience in the restaurant industry is preferred, and we value hard work and teamwork. We are looking for individuals who are passionate about providing excellent service and take pride in their work.

Position Requirements:
  • Must be at least 21 years old
  • 2-3 years of management or shift leadership experience
  • High School diploma or equivalent
  • Ability to commit to a minimum number of hours per week
  • Flexible scheduling availability
  • Willingness to work nights and weekends
Employee Benefits:
  • Complimentary meals during shifts
  • Recognition programs for team members
  • Referral bonuses for team members
  • Flexible working hours
  • Incentives for performance
Key Responsibilities:
The successful candidate will engage in various essential activities, including:
  • Participating in the Zaxby's Front of House Development Plan
  • Completing hands-on training at various stations
  • Delivering friendly and enthusiastic service to all guests
  • Welcoming guests upon entry and expressing gratitude as they leave
  • Staying informed about current promotions
  • Providing detailed explanations of menu items and making recommendations
  • Representing the Zaxby's brand with enthusiasm
  • Accurately processing orders and guest transactions
  • Managing cash registers and maintaining accurate receipts
  • Ensuring a clean and safe environment for guests
  • Maintaining cleanliness in dining areas, counters, restrooms, and exterior
  • Stocking supplies and managing inventory
  • Keeping work areas organized and tidy
  • Presenting guest orders accurately and attractively
  • Creating a positive work atmosphere
Leadership Capabilities:
  • Supervising crew members during shifts, including cashiers and cooks
  • Ensuring all guests receive a warm welcome
  • Fostering a positive attitude among team members
  • Managing food costs and inventory
  • Overseeing the completion of daily, weekly, monthly, and quarterly tasks
  • Hiring and scheduling staff to enhance guest experiences while managing labor costs
  • Balancing daily cash drawers and credit transactions
  • Operating the restaurant to meet or exceed financial goals
  • Ensuring product quality standards are upheld
  • Creating a culture of excellence within the restaurant
  • Coaching and developing team performance