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Field Service Technician

2 months ago

Warminster, United States ATS Automation Full time
Job Summary

We are seeking a highly skilled Field Service Engineer to join our team at ATS Automation. As a Field Service Engineer, you will be responsible for providing technical support and maintenance services to our customers.

Key Responsibilities
  • Perform mid-level to advanced customer support activities, including equipment installation, troubleshooting, and repair.
  • Responsible for supervising and/or executing field installation and testing of equipment.
  • Provide customer technical support, including support via phone, online, or in the field.
  • Maintain broad equipment, process, and manufacturing knowledge critical to supporting equipment.
  • Work independently with minimal technical supervision.
Requirements
  • AAS in electrical, mechanical, or mechanic disciplines or equivalent work experience.
  • Refrigeration (EPA Universal Card).
  • Basic understanding of PLC Controls, including ladder logic.
  • Familiarity and use of test equipment.
  • Familiarity and use of hand tools.
  • Plumbing, including piping and brazing.
  • Electrical/Electronic knowledge.
  • Understanding of technical instructions, schematics, blueprints, and specifications.
  • Mechanical Skills.
  • Computer Skills.
Work Environment

All employees have the responsibility to work in a safe manner and report any health, safety, or environmental concern to their manager or supervisor in a timely manner.

Employee responsibilities for Health, Safety, and Environment include:

  • Work in compliance with divisional health, safety, and environmental procedures.
  • Refrain from removing or altering safety devices or guarding unless hazardous energies are controlled through lockout-tagout methods.
  • Report any unsafe conditions or unsafe acts.
  • Report defect in any equipment or protective device.
  • Ensure that the required protective equipment is used for the assigned tasks.
  • Attend all required health, safety, and environmental training.
  • Report any accidents/incidents to supervisor.
  • Assist in investigating accidents/incidents.
  • Refrain from engaging in any prank, contest, feat of strength, unnecessary running, or rough and boisterous conduct.