Director of Enterprise Solutions Architect
3 days ago
Fastly is a leading edge cloud platform that enables customers to create great digital experiences quickly, securely, and reliably. We process, serve, and secure applications at the edge of the Internet, taking advantage of the modern internet's programmability and supporting agile software development.
The platform is designed for high-growth enterprise SaaS environments, with customers like Vimeo, Pinterest, The New York Times, and GitHub. Fastly's focus is on building a more trustworthy Internet, and we're always looking for talented individuals to join our team.
Job Description:
We are seeking a seasoned Director of Enterprise CRM Engineering and Technical Operations to lead our Go-to-Market Systems Development and Operations teams. This role will support the Sales, Marketing, Client Services, and Back Office functions, integrating strategic thinking, problem-solving skills, and cross-functional collaboration to execute on the Go-to-Market strategy.
The ideal candidate will have expertise in the Salesforce platform, familiarity with related systems like Workato, Clari, Xactly, and Marketo, and experience in complex business process transformation. They will serve as the cornerstone for transforming our strategies through innovative technology solutions that scale.
Responsibilities:
* Collaborate with SMEs, senior leaders, and business users/stakeholders to understand the Go-to-Market organizations' goals and ensure project outcomes meet strategic objectives
* Lead a team of Developers, Quality Assurance, and Systems Administrators to examine the current state and effectiveness across the Go-to-Market processes and implement solutions to automate and improve efficiency
* Manage a team of Individual Contributors and Managers who are subject matter experts on various technology platforms
* Coach, guide, and direct the translation of Business Requirements into Technical Solution Design documents, socialize, and gain formal approvals
Requirements:
* Bachelor's degree in business, management information systems, computer science, or a related field
* 12+ years of experience in Business Systems Architecture, Development, and Operations in the Go-To-Market domain
* 5+ years of managing a team of varied levels of architects, developers, QA, and administrators
* Experience with implementation of complex business process transformation, preferably in a high-growth enterprise SaaS environment
* Strong understanding of database and integration approaches, with the ability to write medium complexity SQL queries
Benefits:
* Competitive salary: $246,550 - $308,180 per year, depending on experience
* Comprehensive benefits package, including medical, dental, and vision insurance, family planning support, mental health resources, life insurance, disability insurance, and accident insurance
* Flexible vacation policy and up to 18 days of accrued paid sick leave
* 401(k) plan with company match and an Employee Stock Purchase Program
* 11 paid local holidays and 11 paid company wellness days
What We Offer:
* A dynamic work environment with opportunities for growth and professional development
* A collaborative team culture with a focus on innovation and customer satisfaction
* Flexible work arrangements, including remote work options and a hybrid model for most roles
* Opportunities for advancement and career progression within the company
Salary Range: $246,550 - $308,180 per year
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