Store Director

1 month ago


Chicopee, Massachusetts, United States BigYNon Full time
Store Manager Job Description

At Big YNon, we are seeking a highly skilled and experienced Store Manager to lead our retail team. As a Store Manager, you will be responsible for overseeing the daily operations of our store, including sales, customer service, and employee management.

Key Responsibilities:
  • Leadership and Management: Recruit, train, and develop a high-performing team of employees to achieve sales and customer service goals.
  • Store Operations: Oversee all aspects of store operations, including inventory management, merchandising, and visual displays.
  • Customer Service: Ensure exceptional customer service by providing a positive shopping experience and resolving customer complaints in a timely and professional manner.
  • Financial Management: Manage store budgets, forecasts, and financial reports to ensure profitability and meet sales targets.
  • Strategic Planning: Develop and implement strategic plans to drive sales growth, improve customer satisfaction, and increase employee engagement.

Requirements:

  • 3+ years of retail leadership experience
  • Proven track record of driving sales growth and improving customer satisfaction
  • Excellent communication, leadership, and problem-solving skills
  • Ability to work a flexible schedule, including evenings and weekends
  • High school diploma or equivalent required; bachelor's degree preferred

About Big YNon:

Big YNon is a leading retailer with a commitment to providing exceptional customer service and a positive work environment. We offer competitive salaries, benefits, and opportunities for career advancement.



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