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Convenience Store Assistant Manager
2 months ago
POSITION TITLE:
Convenience Store Assistant Manager
REPORTS TO:
Director of Convenience Store Operations/C-Store Manager
FLSA STATUS:
Exempt - 47 hours
JOB SUMMARY:
To support the management and oversight of all aspects of store operations aimed at maximizing sales and profitability in the absence of the store manager.
ESSENTIAL JOB FUNCTIONS:
1) Meet sales and profit objectives in alignment with the established company budget.
2) Organize, lead, and manage store operations when the store manager is unavailable.
3) Ensure that all staff members provide courteous and respectful service to customers.
4) Address customer inquiries and complaints promptly and professionally.
5) Oversee accurate financial record-keeping and bookkeeping duties in the absence of the store manager.
6) Maintain a clean and orderly store environment through effective housekeeping practices.
7) Ensure that the building and equipment are in optimal working condition.
8) Implement and uphold pricing strategies to maintain pricing integrity.
9) Enforce safety protocols as outlined by the Loss Prevention Department.
10) Adhere to safety regulations concerning fire prevention and employee safety.
11) Manage inventory levels and ensure the freshness of all products.
12) Monitor fuel supplies and pricing in accordance with regulatory requirements and company policies.
13) Handle recruitment, training, and staffing to maintain adequate personnel levels in the absence of the store manager.
14) Schedule store personnel efficiently while adhering to labor budgets when the store manager is not present.
15) Administer weekly payroll processes in the absence of the store manager.
16) Comply with all company policies as outlined in the Employee Handbook.
SUPPLEMENTAL JOB FUNCTIONS:
1) Assist with the unloading of merchandise deliveries.
2) Stock grocery shelves to ensure optimal store conditions.
3) Support register operations, lottery, and deli services as needed.
4) Accept and perform additional tasks as assigned by management.
MINIMUM KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED:
1) Excellent verbal and written communication skills for effective interaction with customers, employees, and vendors.
2) Strong analytical and mathematical abilities to ensure the accuracy of financial reports, gross profits, and labor metrics.
3) A high school diploma is required; a college education is beneficial but not mandatory.