Resident Experience Coordinator

3 days ago


North Versailles, Pennsylvania, United States Point Pleasant Full time

We are looking for a skilled and compassionate individual to join our team as a Concierge/Front Desk Ambassador. The successful candidate will be responsible for providing exceptional customer service and administrative support to our residents.

About the Role

The Concierge/Front Desk Ambassador will provide essential support services to residents, ensuring a positive experience. Key responsibilities include:

  • Responding to resident inquiries and requests in a timely manner.
  • Maintaining accurate records and files.
  • Coordinating appointments and activities.

Responsibilities:

  • Answer incoming calls and respond to resident inquiries.
  • Maintain organized records and files.
  • Coordinate appointments and activities with residents and staff.
  • Provide administrative support as needed.

Requirements:

  • High School Diploma or equivalent required.
  • Previous experience in customer service or administration preferred.
  • Excellent communication and organizational skills.
  • Ability to maintain confidentiality and handle sensitive information.

Benefits:

  • Competitive hourly rate.
  • Ongoing training and development opportunities.
  • A supportive and collaborative work environment.

About Us:

Point Pleasant is a reputable organization dedicated to providing exceptional senior living experiences. We value our residents and strive to create a warm and welcoming community.



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