Regional Operations Director

3 weeks ago

Middletown, Connecticut, United States J & J Worldwide Services Full time

About the Role

As a Regional Soft Services Manager with J&J Worldwide Services, you will lead and manage a team of custodial services leaders and associates in your region. Your primary goal is to achieve operational and financial objectives in a dynamic environment.

Main Responsibilities:

  • Lead, manage, and inspire a diverse team to provide top-notch service.
  • Drive self and team towards building strong relationships with clients at all levels and achieving key performance indicators (KPIs) such as profitability, safety, engagement, etc.
  • Serve on regional leadership teams, regularly communicating with peers to share best practices, mitigate risks, champion diversity, and build community.
  • Own all accounts within assigned territories, ensuring input from and thoughtful communication with key partners, making decisions grounded in a balance of risk/reward and short/long-term implications.
  • Support Client Managers in setting cultural tones in regions, meeting regularly with extended teams to ensure transparency, understanding, safety, accountability, and alignment.
  • Collaborate with key partners to support regional initiatives.
  • E nsure compliance with QA, J&J policies, and program requirements, completing all reporting on time.
  • Champion development in partnership with Client Account Managers within regions, conducting performance evaluations, succession planning, focusing on building multi-unit management skills, and having full understanding of all roles in operations.
  • Ensure consistent and fair administration of all policies and procedures.
  • Recognize and anticipate marketplace trends, participating in regional strategic planning meetings.

What You'll Need:

  • Bachelor's or master's degree from an accredited college or university preferred, or five to seven years progressive experience in multi-unit services, operations management, custodial services, or other Support Services areas in lieu of degree.
  • Strong background in senior leadership roles with exposure to contract/budget management, customer service, people development, custodial services, negotiations, etc.
  • Proven track record of growing businesses and leading teams, along with strong financial acumen.
  • Ability to think quickly, analytically, strategically, and accurately.
  • Expert client relationship, influencing, listening, and communications (written and verbal) skills.
  • Champion the inclusion mindset, proactive, positive, professional, flexible, and resilient.
  • Demonstrate initiative, ownership, multi-tasking, prioritization, and organization skills.
  • Proficient in the use of Microsoft Suite.

This role requires up to 50% multi-site travel. The base salary range for this position is $96,000 to $144,000. This position may also be eligible for a wide range of competitive benefits including medical, well-being, financial planning, and short-term incentives. We maintain a drug-free workplace and perform pre-employment substance abuse testing. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities.

  • Residential Property Operations Director

    2 weeks ago

    Middletown, Connecticut, United States DEVON MANAGEMENT, CORP. Full time

    About the RoleWe are looking for a highly skilled Residential Property Operations Director to join our team in managing our multi-family housing communities. As a key member of our operations team, you will be responsible for ensuring seamless property management and exceptional resident experiences.

  • Truck Driver Regional Route Operator

    4 weeks ago

    Middletown, Connecticut, United States Ryder Full time

    Company OverviewRyder is a leading logistics company that prioritizes transparency and driver satisfaction. Our regional trucking opportunities offer a unique blend of flexibility and stability, making us an attractive choice for experienced Class A CDL drivers.

  • Clinical Services Director

    3 weeks ago

    Middletown, Connecticut, United States Leading Child Welfare & Family Services Agency Full time

    Job Summary:We are seeking a skilled and dedicated Licensed Clinical Social Worker to serve as Assistant Director of Clinical Services. This leadership role involves overseeing clinical services in the southeast region of New York State, ensuring high-quality care aligned with treatment goals, agency policy, and state mandates.The ideal candidate will...

  • Director of Clinical Services Lead

    3 weeks ago

    Middletown, Connecticut, United States Leading Child Welfare & Family Services Agency Full time

    Company Overview\Leading Child Welfare & Family Services Agency is a leading provider of comprehensive care services for children and families. Our mission is to empower youth and families to live safely, independently, and productively in their communities.\We are seeking a highly skilled Director of Clinical Services Lead to join our team. This individual...

  • Center Director for Early Learning

    3 weeks ago

    Middletown, Connecticut, United States Town and Country Early Learning Center Full time

    Join Our TeamThe Town and Country Early Learning Center is a progressive organization committed to providing high-quality early childhood education. We are seeking a qualified Center Director to join our team in Middletown.About the PositionThis is a full-time position responsible for leading the team, supporting families, and achieving enrollment,...

  • Clinical Services Director

    2 weeks ago

    Middletown, Connecticut, United States Leading Child Welfare & Family Services Agency Full time

    Job SummaryWe are seeking a compassionate and dedicated Licensed Clinical Social Worker (LCSW) to serve as Assistant Director of Clinical Services. As a key member of our Behavioral Health Services team, you will play a vital role in leading trauma-informed care across the southeast region of New York State.This is an exciting opportunity for a motivated...

  • Community Living Director

    3 weeks ago

    Middletown, Connecticut, United States MARC Community Resources Ltd Full time

    As a key member of our team, the Community Living Director plays a vital role in ensuring the smooth operation of our community living arrangement. Reporting directly to the management, this position oversees the day-to-day activities, staff supervision, facility management, and compliance with relevant regulations.

  • CDL-A Regional Truck Driver Alternative

    1 month ago

    Middletown, Connecticut, United States CDL Drivers Choice Full time

    We are currently seeking experienced Class A Solo Drivers to join our team at CDL Drivers Choice. As a CDL-A Regional Truck Driver, you will be responsible for hauling refurbished propane tanks in a dedicated account with home weekends and a competitive starting rate of .75CPM.Salary: $1860 PER WEEKJob Overview: This is a solo driver position that requires...

  • Assistant Director of Clinical Services Role

    3 weeks ago

    Middletown, Connecticut, United States Leading Child Welfare & Family Services Agency Full time

    Job DescriptionWe are seeking a seasoned Licensed Clinical Social Worker to fill the role of Assistant Director of Clinical Services. This leadership position will play a crucial part in driving clinical excellence across our programs in the southeast region of New York State.Key ResponsibilitiesLead Clinical Services: Oversee all clinical services in your...

  • Residential Operations Director

    3 weeks ago

    Middletown, Connecticut, United States MARC Community Resources Ltd Full time

    About the RoleMARC Community Resources Ltd seeks a highly skilled Residential Manager to lead our team and oversee the operations of our community living arrangement (CLA). As a key member of our staff, you will be responsible for managing day-to-day activities, supervising staff, and ensuring compliance with regulatory requirements.To succeed in this role,...

  • Day Program Assistant Director

    2 weeks ago

    Middletown, Connecticut, United States Community Residences Full time

    About the RoleThe Day Program Assistant Director is responsible for overseeing the daily operations of our Day Program, ensuring that all clients receive high-quality care and support. This includes managing staff, coordinating client activities, and maintaining accurate records.This is an excellent opportunity for someone looking to advance their career in...

  • Director of Facilities Operations

    6 hours ago

    Middletown, Connecticut, United States Russell Library Full time

    ResponsibilitiesSupervise a team of facilities and security staff, establishing clear procedures and expectations to ensure efficient operations.Manage departmental budgets, perform administrative record-keeping, and submit budget requests as needed.Plan and implement renovations and construction projects to modernize the library's public facilities.Serve as...

  • Senior Clinical Director Dentist

    3 weeks ago

    Middletown, Connecticut, United States Aspen Dental Full time

    We are seeking a Senior Clinical Director Dentist to join our Aspen Dental team.Company OverviewAs a world-class dental service organization, we offer financial security and job stability, as well as a comprehensive training program and competitive compensation package.SalaryThe estimated annual salary for this position is $215,000.Job DescriptionThis role...

  • Cleaning Operations Director

    3 weeks ago

    Middletown, Connecticut, United States J&J Maintenance, Inc. Full time

    About Us:J&J Maintenance, Inc. is a leading provider of cleaning services, dedicated to delivering exceptional results to our clients.Job Summary:We are seeking a highly organized and detail-oriented Cleaning Operations Manager to oversee the daily tasks of our cleaning employees.Key Responsibilities:Assign tasks to cleaning employees and monitor their...

  • Residential Services Director

    3 weeks ago

    Middletown, Connecticut, United States MARC Community Resources Ltd Full time

    Job Title: Residential Services DirectorCompany Overview:MARC Community Resources Ltd is committed to providing exceptional support services to individuals with developmental disabilities. Our goal is to create a safe and empowering environment that promotes independence and personal growth.Estimated Salary: $70,000 - $90,000 per yearJob Description:The...

  • ECCP Program Operations Manager

    2 weeks ago

    Middletown, Connecticut, United States Advanced Behavioral Health Full time

    About the RoleAs a ECCP Program Operations Manager at Advanced Behavioral Health, you will provide leadership for the overall operations of ECCP Replication and Expansion. This includes providing technical assistance to State partners implementing ECCP as well as identifying additional expansion opportunities for the ECCP Program.Key ResponsibilitiesMaintain...

  • Director of Sales and Revenue Growth

    2 weeks ago

    Middletown, Connecticut, United States Hiring Winners Full time

    Company OverviewHiring Winners is a leading provider of F&I products and award-winning reinsurance structures to the automotive industry. Founded in 1982, our long-term success is the result of balancing traditional values with a progressive, proactive approach to business.About the RoleWe are seeking an experienced Business Development Manager to join our...

  • Operations Services Executive

    3 weeks ago

    Middletown, Connecticut, United States J & J Worldwide Services Full time

    We are looking for a talented Regional Soft Services Manager to join our team at J&J Worldwide Services CBRE Government and Defense Business. As a key member of the regional leadership team, you will be responsible for driving business growth, leading a team, and delivering exceptional customer service.About the PositionLeads a team of custodial services...

  • Primary Care Clinical Operations Manager

    2 days ago

    Middletown, Connecticut, United States Optum Full time

    ProHealth Physicians is a leading community-based medical group in Connecticut, formed in 1997. With primary care offices in every county, our team of over 300 doctors and advance practice clinicians provides high-quality care to children and adults of all ages. We offer in-house imaging and clinical lab services, focusing on preventing diseases rather than...

  • Imaging Operations Manager

    4 weeks ago

    Middletown, Connecticut, United States Optum Full time

    Are you passionate about delivering exceptional imaging services and making a meaningful impact in the lives of patients?Optum, a leading healthcare company, is seeking an experienced Imaging Operations Manager to join our team in the Tri-State region. This dynamic role offers a unique opportunity to leverage your skills and expertise to drive clinical...