Customer Service Representative Team Lead

3 weeks ago


Hillsdale, Michigan, United States American Welding and Gas Full time

American Welding & Gas is seeking an experienced professional to fill the role of Customer Service Representative in our Indianapolis, IN location.

Key Responsibilities:
  • Process incoming customer inquiries and provide a variety of services via telephone, email, and fax.
  • Address customer requests/concerns for the company and efficiently route inquiries accordingly.
  • Accurately enter and distribute all customer orders.
  • Daily sales entry and A/R collection calls are also essential duties.
  • Additional responsibilities include participating in self-directed work teams and performing special research or administrative projects as assigned.

The ideal candidate will possess excellent verbal and written communication skills, be able to multitask, and work independently to meet deadlines. Strong administrative skills, including organization, efficiency, and flexibility, are also essential.

A competitive salary of $$40,000 - $55,000 per year, plus benefits such as medical, dental, and vision coverage, company-paid life insurance, short-term and long-term disability, and a 401(k) retirement savings plan with company match, make this an attractive opportunity.



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