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Housekeeping Manager
2 months ago
Job Summary:
We are seeking a dedicated and experienced bilingual Housekeeping Manager to lead our housekeeping team at Delavan Lake Lawn Management LLC. With a passion for cleanliness and an eye for detail, this role calls for a dynamic professional who can provide exceptional service in a resort environment.
Key Responsibilities:
- Oversee the daily operations of the housekeeping department, ensuring seamless execution of tasks and maintaining high standards of cleanliness.
- Train and supervise housekeeping staff, utilizing an ongoing training program to enhance their skills and knowledge.
- Develop and implement effective staffing strategies to meet the needs of the department, adhering to budgetary guidelines.
- Maintain Lake Lawn's standards for guest service and quality of product, ensuring consistency in all aspects of housekeeping operations.
- Coordinate daily cleaning services, including guestrooms and public areas, to ensure a clean and welcoming environment for guests.
- Recommend expense and capital expenditure reports to senior management, providing insights into departmental operations and budgetary needs.
- Evaluate the physical condition of rooms regularly, submitting recommendations for maintenance and repairs to ensure optimal guest satisfaction.
Requirements:
- Minimum two (2) years of experience as an Assistant Housekeeping Manager or similar role.
- High school diploma or equivalent.
Working Conditions:
The position is indoors, with moderate noise levels and occasional exposure to moving mechanical parts and chemicals. The staff member will work in a high-traffic, high-volume business environment, requiring prolonged periods of standing and walking.