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Server Associate

1 month ago

Oxford, Pennsylvania, United States Great Wolf Lodge Full time

{"title": "Server Job Description", "sections": [{"title": "Job Summary", "text": "We are seeking a skilled Server to join our team at Great Wolf Lodge. As a Server, you will be responsible for providing exceptional customer service, taking food and beverage orders, and serving guests in a friendly and efficient manner.", "level": "entry-level"}, {"title": "Responsibilities", "text": "\u2022 Helps patrons select food and beverages by presenting menu; offering cocktails and appetizers; suggesting courses; explaining the chef\u2019s specialties; identifying appropriate wines; answering food preparation questions and understanding customer\u2019s special needs and/or dietary restrictions\u2022 Transmits orders to bar and kitchen by recording patrons\u2019 choices; identifying patrons\u2019 special dietary needs and special requests\u2022 Keeps kitchen staff informed by noting timing of meal progression\u2022 Serves orders by picking up and delivering patrons\u2019 choices from bar and kitchen including accompaniments and condiments from service bars, as requested\u2022 Responds to additional patron requirements by inquiring of needs; observing dining process\u2022 Maintains table setting by removing courses as completed; replenishing utensils; refilling water glasses; being alert to patron spills or other special needs\u2022 Obtains revenues by totaling charges; issuing bill; accepting payment; delivering bill and payment to host person; returning change or credit card and signature slip to patrons\u2022 Protects establishment and patrons by adhering to sanitation, safety, and alcohol beverage control policies\u2022", "level": "responsibilities"}, {"title": "Requirements", "text": "\u2022 Some High School education or equivalent\u2022 Basic mathematical skills (addition, subtraction, multiplication, and division) as they apply to cash handling\u2022 Must be flexible regarding scheduling based on business demands including nights, weekends and Holidays as needed\u2022 Successful completion of criminal background check and drug screen\u2022", "level": "requirements"}, {"title": "Preferred Qualifications", "text": "\u2022 Previous server experience\u2022 Prior experience with Point-of-Sale (POS) technology\u2022 Proven teamwork\u2022 Projects professional image that inspires trust and confidence\u2022 Enthusiastic and positive energy\u2022", "level": "preferred-qualifications"}, {"title": "Benefits", "text": "\u2022 Medical, Dental, and Vision insurance\u2022 Health savings account\u2022 Telehealth resources\u2022 Life insurance\u2022 401K with employer match\u2022 Paid vacation time off\u2022 Paid parental leave\u2022", "level": "benefits"}], "lang_code": "en"}