Industrial Services Engineer

4 weeks ago

Fergus Falls, Minnesota, United States Otter Tail Full time
About the Role

We are seeking a highly skilled Industrial Services Engineer to join our team at Otter Tail Power. As a key member of our customer-facing team, you will play a critical role in supporting, managing, and growing our key customers by implementing new technology or management tools.

Key Responsibilities
  • Lead the energy transition by developing customer adoption strategies for energy efficiency, renewable energy, and dynamic load management programs.
  • Develop and implement tools for estimating and comparing costs of various customer scenarios, including rates, billing impact, energy savings, rebates, return on investment, etc.
  • Build and maintain relationships with key decision makers at three levels (Day-To-Day, Managerial, Executive) within a strategic customer's organization.
  • Collaborate with cross-functional teams to create and communicate marketing programs, services, technologies, and energy rates.
  • Serve as the primary point of contact for customers, including during times of power quality and reliability challenges, to meet sales goals.
  • Establish relationships and negotiate with potential strategic customers to establish new electric service agreements, including facilitating design, system implications, and 'cost of service' studies.
  • Travel to assigned customer facilities [1-4] times per month to understand critical operations, Otter Tail's service delivery, impact of outages, load growth, reliability requirements, and identify potential enhanced service solutions.
Requirements
  • Resourceful, positive team members who are results-driven and action-oriented.
  • Strong public relations skills, including the ability to handle controversial situations, contract negotiations, and frequent public speaking.
  • A strategic growth mindset with analytical and project management skills.
  • Five years of experience in engineering, energy management, processing, manufacturing, HVAC, sales, or other technical/electrical/customer service, and CEM, PE, or EIT certification is preferred.
  • Bachelor's degree in mechanical, electrical, or related engineering preferred and/or a minimum of five years of commercial/industrial energy audit experience.
What We Offer
  • Competitive wage & benefit package.
  • Employee Stock Ownership options.
  • Retirement Savings Fund with employer match.
  • Health insurance plan options.
  • Training – our average employee spends hours in training and development each year.
  • Growth – a cross-functional position that presents to and is meeting with our executive team.
  • Career development is critical to our long-term success.
  • Access to mental health support from the experts at the EAP SupportLinc.
  • Flexibility in location.

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