Concierge Assistant

4 weeks ago


Phoenixville, United States Retirement Unlimited Full time
Concierge Job Description

We are seeking a highly skilled and enthusiastic Concierge to join our team at Retirement Unlimited. As a Concierge, you will be the first point of contact for our residents, guests, and potential new team members, providing exceptional customer service and ensuring a warm and welcoming experience.

Key Responsibilities:
  • Customer Service: Welcome and engage residents, guests, and fellow associates in person and via telephone, providing prompt and courteous assistance.
  • Communication: Direct all calls and inquiries to the appropriate associate, ensuring seamless communication and resolving any issues that may arise.
  • Program Promotion: Promote programs and events taking place at the community, highlighting the benefits and opportunities available to our residents.
  • Security: Monitor security systems, including the emergency call system, and respond accordingly to ensure the safety and security of our community.
  • Administrative Support: Assist the Business Office Manager with ordering supplies, filing, and inputting data, providing administrative support to ensure the smooth operation of the community.
Why We Want You:
  • Positive Attitude: You have a positive attitude and love working with people, providing exceptional customer service and ensuring a warm and welcoming experience.
  • Organizational Skills: Your organizational, communication, and customer service skills are first-class, allowing you to multitask and prioritize tasks effectively.
  • Team Player: You thrive on staying busy and being part of a top-notch team, working collaboratively to achieve our community's goals and objectives.
What We Offer:
  • Pleasant Work Environment: A pleasant and supportive work environment, with a team that values and respects each other.
  • Hands-On Training: Hands-on immersive training and learning experiences, allowing you to develop your skills and knowledge in a supportive and collaborative environment.
  • Resort-Style Community: A resort-style community with a range of amenities and services, providing a comfortable and enjoyable living experience for our residents.
  • Supportive Corporate Team: A supportive corporate team that values and respects each team member, providing guidance and support to ensure our community's success.
  • Competitive Benefits: Competitive wages, medical, dental, vision, life, and pet insurance, tuition reimbursement, and a 401K with company match, providing a comprehensive benefits package to support your well-being and career development.

At Retirement Unlimited, we are committed to delivering a lifestyle that our residents have earned and deserved. We believe in investing in our team members' development and providing opportunities for growth and advancement. If you are a motivated and enthusiastic individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity to join our team as a Concierge.