Part-time Banker/Teller

2 weeks ago

Mahomet, Illinois, United States First Mid Bank & Trust Full time
Job Summary:

We are seeking a Part-time Universal Banker/Teller to join our team at First Mid Bank & Trust. As a key member of our banking team, you will be responsible for providing exceptional customer service, processing transactions, and promoting banking products to our customers.

Responsibilities:
  • Provide quality service to customers by ensuring timely resolution to their needs and overall satisfaction.
  • Abide by company service standards, including greeting customers and making them feel welcome to First Mid Bank & Trust.
  • Process transactions with accuracy and efficiency, including deposits, withdrawals, payments, check cashing, and issuing cashier's checks.
  • Gain manager assistance with suspicious transactions and obtain approval for transactions outside authorized limits.
  • Adhere to all bank compliance, security, and operational policies and procedures.
  • Maintain a cash drawer by performing daily balancing procedures and assist with daily operational branch duties.
  • Open accounts, including checking, savings, safe deposit box, and basic business-related accounts.
  • Perform changes to existing accounts as requested by customers.
  • Proactively look for ways to improve processes that will improve the customer's experience and communicate those ideas to branch management.
  • Maintain professional appearance and conduct within the guidelines set forth in the Employee Handbook.
  • Maintain customer confidentiality.
  • Participate in bank promotions, external community events, and promotional activities.
  • May be required to work in other First Mid Banking centers.
  • Complete other specified duties as assigned.
SALES:
  • Develop and maintain relationships with business partners.
  • Develop and maintain strong relationships with customers.
  • Educate and encourage customers to use alternate delivery systems, such as ATM, Debit Card, Online, and Mobile Banking.
  • Maintain knowledge of all banking products through training courses, branch meetings, corporate communications, etc.
  • Identify growth opportunities to cross-sell products and make referrals to appropriate business lines.
  • Consistently meet or exceed established goals for the position.
Qualifications:

Education:
  • High School Diploma/GED required.
Experience:
  • 1+ year of customer service and cash handling experience and/or previous experience working in a financial institution preferred.
  • Previous sales experience preferred.
  • Successfully completes required compliance and First Mid training curriculum to be proficient in the basic account opening process.
Skills:
  • Proficient in usage of Microsoft Office and computer applications.
Equal Opportunity Employer:

First Mid Bancshares, Inc. is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, gender identity, sexual orientation, protected veteran status, or any other applicable federal or state-protected classification.

THIS JOB DESCRIPTION DOES NOT CONSTITUTE A CONTRACT FOR EMPLOYMENT

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