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Auto Appraiser

2 months ago

Dallas, Texas, United States VetJobs Full time
About the Role

VetJobs is seeking an experienced Auto Appraiser to join our team in Dallas, TX. As an Auto Appraiser, you will be responsible for inspecting, estimating, negotiating, and evaluating 1st and 3rd party auto physical damage claims.

Key Responsibilities
  • Deliver consistent service quality throughout the claim life cycle, including prompt contact, explaining the process, setting expectations, on-going effective communication, and follow-through and meeting commitments to achieve optimal outcome on every file.
  • Effectively manage work assignments and promptly travel to location of vehicle / equipment. Arrange to view vehicle / equipment if not readily accessible.
  • Scope claims utilizing technical expertise and information gathered to accurately determine physical claim value of claims using company recognized resources, estimating and evaluation software.
  • Establish the physical damage claim value of assigned losses.
  • Prepare and document accurate vehicle / equipment damage appraisals, Actual Cash and Replacement values according to applicable regulatory and corporate guidelines.
  • Partner with the assigned Claim Professional throughout the life of the claim. Partner from initial investigation through final recovery to ensure appropriate claim resolution and pursuit of alternative recovery sources (e.g. Subrogation, SIU, etc.).
  • Negotiate the claim with the customer and/or repair facilities leveraging appropriate resources and achieve agreement on value including required payments.
  • For applicable Total Loss claims, determine settlement amounts, including applicable coverages and deductibles.
  • Negotiate and convey claim settlements within authority and initiate payment to the customer, including total loss, rental reimbursement, etc.
  • Provide all lines of business and departments, i.e. property, Boat and Yacht, Inland Marine, Public Sector, etc. with inspection assistance as needed, including Catastrophe response.
  • Effectively manage work assignments and tracks savings and referrals.
  • Review and analyze coverage and apply policy conditions, provisions, exclusions, and endorsements pertinent to a variety of 1st party auto damage claims.
  • When appropriate, conduct damage management including properly managing the repair process.
  • Establish timely and maintains appropriate claim and expense reserves.
  • Develop, document and continually update a plan of action, including maintaining an effective diary to manage the vehicle repair process to assist with bringing the repairs to a timely resolution.
  • Communicate claim damage assessment following negotiation of value with repair facilities.
  • Obtain authorization to initiate payment to the customer/repair facility.
Requirements
  • High School Degree or GED with a minimum of one year auto appraisal experience required.
  • Valid Driver's License
What We Offer
  • Health Insurance: Employees and their eligible family members - including spouses, domestic partners, and children - are eligible for coverage from the first day of employment.
  • Retirement: Travelers matches your 401(k) contributions dollar-for-dollar up to your first 5% of eligible pay, subject to an annual maximum. If you have student loan debt, you can enroll in the Paying it Forward Savings Program. When you make a payment toward your student loan, Travelers will make an annual contribution into your 401(k) account. You are also eligible for a Pension Plan that is 100% funded by Travelers.
  • Paid Time Off: Start your career at Travelers with a minimum of 20 days Paid Time Off annually, plus nine paid company Holidays.
  • Wellness Program: The Travelers wellness program is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health program provides access to free professional counseling services, health coaching and other resources to support your daily life needs.
  • Volunteer Encouragement: We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards program that enables you to give back to the charity of your choice.