Customer Experience Leader

3 days ago


Green Cove Springs, Florida, United States GP Mobile, An Authorized T-Mobile Retailer (Southeast) Full time
Customer Experience Leader

We are seeking a passionate Customer Experience Leader to join our team at GP Mobile, an Authorized T-Mobile Retailer in the Southeast region. As a key member of our management team, you will be responsible for delivering exceptional customer experiences, leading a high-performing team of sales representatives, and driving sales growth.

Key Responsibilities:

  • Lead a team of sales representatives to achieve sales targets and provide exceptional customer service
  • Develop and implement effective sales strategies to drive revenue growth and customer satisfaction
  • Maintain accurate records of sales data, customer interactions, and employee performance
  • Collaborate with the marketing team to promote products and services through in-store events and promotions
  • Identify areas for improvement and implement changes to enhance customer experience

Requirements:

  • 2-4 years of retail management experience with a proven track record of sales growth and customer satisfaction
  • Bachelor's degree in Business Administration or related field
  • Strong communication, problem-solving, and leadership skills
  • Ability to work in a fast-paced environment and adapt to changing priorities
  • Familiarity with Microsoft Office Suite and ability to learn new software systems quickly

What We Offer:

  • A competitive salary range of $65,000 - $85,000 per year
  • Commission-based bonus structure to reward high performers
  • Opportunities for career advancement and professional development
  • A dynamic and supportive work environment with a diverse team of professionals


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