Customer Experience Leader
3 days ago
We are seeking a passionate Customer Experience Leader to join our team at GP Mobile, an Authorized T-Mobile Retailer in the Southeast region. As a key member of our management team, you will be responsible for delivering exceptional customer experiences, leading a high-performing team of sales representatives, and driving sales growth.
Key Responsibilities:
- Lead a team of sales representatives to achieve sales targets and provide exceptional customer service
- Develop and implement effective sales strategies to drive revenue growth and customer satisfaction
- Maintain accurate records of sales data, customer interactions, and employee performance
- Collaborate with the marketing team to promote products and services through in-store events and promotions
- Identify areas for improvement and implement changes to enhance customer experience
Requirements:
- 2-4 years of retail management experience with a proven track record of sales growth and customer satisfaction
- Bachelor's degree in Business Administration or related field
- Strong communication, problem-solving, and leadership skills
- Ability to work in a fast-paced environment and adapt to changing priorities
- Familiarity with Microsoft Office Suite and ability to learn new software systems quickly
What We Offer:
- A competitive salary range of $65,000 - $85,000 per year
- Commission-based bonus structure to reward high performers
- Opportunities for career advancement and professional development
- A dynamic and supportive work environment with a diverse team of professionals
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