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Customer Service Representative
2 months ago
We are seeking a highly skilled and customer-focused Member Service Advisor to join our dynamic team at SkyOne Federal Credit Union. As a pivotal member of our call center team, you will play a crucial role in delivering exceptional member-focused solutions and providing a seamless experience to our valued members.
Key Responsibilities- Provide top-notch customer service to members via phone, email, and chat
- Resolve member inquiries and issues in a timely and professional manner
- Collaborate with other departments to enhance operational efficiencies and elevate the member journey
- Utilize various software and tools to effectively manage inquiries and resolve issues
We are seeking candidates who possess exceptional customer service skills, a deep understanding of financial products, and strong problem-solving abilities. If you are passionate about helping others and thrive in a fast-paced environment, we encourage you to apply.
BenefitsAs a valued employee of SkyOne Federal Credit Union, you will enjoy a comprehensive benefits package, including medical, dental, vision, 401(k), life insurance, flexible spending account, and paid time off.
Work EnvironmentOur call center operates Monday to Friday 9:00 AM - 8:00 PM CST and Saturday 10:00 AM - 5:00 PM CST. We are committed to providing a supportive and inclusive work environment that fosters growth and development.
