Limo Dispatcher
2 weeks ago
Boca Raton, Florida, United States
USA Transportation
Full time
Job OverviewWe are seeking a highly organized and detail-oriented Limo Dispatcher to join our team at USA Transportation. As a key member of our operations team, you will be responsible for ensuring the smooth execution of our services.
Key Responsibilities:
- Pre-Assignment and Coordination: Assign chauffeurs to morning reservations, confirm start times, and ensure clear communication of special instructions or client requests.
- Real-Time Management: Monitor and track chauffeur progress, proactively addressing any schedule changes, vehicle issues, or service concerns.
- Chauffeur Support: Act as a primary point of contact for chauffeurs, providing guidance, answering questions, and ensuring they feel valued and supported.
- Documentation and Reporting: Maintain accurate records of reservations, chauffeur activity, vehicle issues, and client feedback.
Requirements:
- Strong Area Knowledge: Excellent understanding of the local area, including major roads, landmarks, and traffic patterns.
- Schedule Flexibility: Ability to work weekends, days, or evenings as needed to meet operational demands.
- Self-Motivation: Proven ability to work independently, take initiative, and manage multiple tasks simultaneously.
- Fast-Paced Environment: Thrive in a dynamic and demanding environment with numerous external influences.
- Technical Proficiency: Advanced knowledge of Microsoft Office Suite, particularly Excel and Outlook.
This is an exciting opportunity to play a vital role in a growing company. If you are a highly organized, customer-focused individual with a passion for logistics and transportation, we encourage you to apply.