Service Advisor
2 days ago
Service Advisor - Chrysler Dodge Jeep Ram Dealership
We are seeking a skilled Service Advisor to join our team at Chrysler Dodge Jeep Ram Dealership. As a Service Advisor, you will be the primary point of contact for customers, providing exceptional service and ensuring their needs are met.
Key Responsibilities:
- Consult with customers to understand their vehicle needs and provide recommendations for service and repair.
- Utilize strong communication and interpersonal skills to build rapport with customers and ensure their satisfaction.
- Work closely with mechanics to prioritize and manage service requests, ensuring timely completion and effective communication with customers.
- Continuously update customers on the status of their vehicle, providing clear and concise information on repair needs and completion times.
- Collaborate with the service team to ensure seamless customer experience and high-quality service delivery.
Requirements:
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and prioritize multiple tasks.
- Strong problem-solving skills and ability to think critically.
- Knowledge of automotive service and repair procedures.
- Ability to work effectively in a team environment.
What We Offer:
- A competitive salary and benefits package.
- Opportunities for professional growth and development.
- A dynamic and supportive work environment.
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