Service Advisor

2 days ago


Philadelphia, Pennsylvania, United States Chrysler Dealer Full time

Service Advisor - Chrysler Dodge Jeep Ram Dealership

We are seeking a skilled Service Advisor to join our team at Chrysler Dodge Jeep Ram Dealership. As a Service Advisor, you will be the primary point of contact for customers, providing exceptional service and ensuring their needs are met.

Key Responsibilities:

  • Consult with customers to understand their vehicle needs and provide recommendations for service and repair.
  • Utilize strong communication and interpersonal skills to build rapport with customers and ensure their satisfaction.
  • Work closely with mechanics to prioritize and manage service requests, ensuring timely completion and effective communication with customers.
  • Continuously update customers on the status of their vehicle, providing clear and concise information on repair needs and completion times.
  • Collaborate with the service team to ensure seamless customer experience and high-quality service delivery.

Requirements:

  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and prioritize multiple tasks.
  • Strong problem-solving skills and ability to think critically.
  • Knowledge of automotive service and repair procedures.
  • Ability to work effectively in a team environment.

What We Offer:

  • A competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • A dynamic and supportive work environment.


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