Front End Supervisor

3 days ago


Indian Trail, North Carolina, United States Food Lion Full time
In this role, you will play a critical part in creating a positive shopping experience for our customers by providing excellent customer service, resolving issues promptly, and maintaining a clean and organized store environment. As a Customer Service Leader at Food Lion, you will be responsible for supporting the Customer Service Manager and Assistant Customer Service Manager in maintaining standards, driving sales growth, and ensuring that our customers receive fast, easy, flexible, and friendly service.

Key responsibilities include greeting customers, processing transactions accurately, managing cash handling responsibilities, and reporting any register malfunctions. You will also be required to maintain knowledge of office procedures, including cash reports, register checkups, deposits, Western Union, money orders, and Coinstar. Additionally, you will need to ensure that work stations and the front-end area of the store are kept neat and clean.

The ideal candidate will have a high school diploma or equivalent, effective communication and customer service skills, and the ability to perform repetitive hand and arm motions and lift products weighing up to 15 lbs continuously. They should also be able to stand 100% of the time, frequently walking short distances, and meet the minimum age requirements to perform specific job functions. A competitive salary of approximately $48,000 per year is offered, depending on experience and qualifications.
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