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Sales Associate
2 months ago
Baker Distributing is seeking a highly motivated and customer-focused Sales Associate to join our team at one of our wholesale HVAC distributorships. As a Sales Associate, you will be responsible for providing exceptional customer service and driving sales growth in a fast-paced sales environment.
Key Responsibilities- Sales and Customer Service: Represent Baker Distributing as a leader in the industry, ensuring maximum sales and providing strong customer service in a sales-oriented setting.
- Product Knowledge: Develop and maintain in-depth knowledge of HVAC products, including equipment, parts, and supplies, to effectively assist customers with their needs.
- Merchandising and Inventory Management: Maintain a well-organized and visually appealing showroom, ensuring that products are properly stocked and merchandised to meet customer needs.
- Problem-Solving and Conflict Resolution: Assist in resolving customer relations problems with both dealers and end users, providing solutions that meet their needs and exceed their expectations.
- Order Processing and Fulfillment: Complete sales order process for customers, including up-selling associated items, and ensure timely and accurate fulfillment of customer orders.
- Communication and Interpersonal Skills: Develop and maintain strong relationships with internal and external stakeholders, including sales teams, vendors, contractors, and customers.
- Education: High School Diploma or equivalent required.
- Experience: Minimum 1+ year experience in a Counter Sales role, preferably in the HVAC industry.
- Skills: Excellent communication and interpersonal skills, strong background in technical support, HVAC parts, and customer service/sales, intermediate MS Office capabilities, and ability to work independently and as part of a team.
- Knowledge: Knowledge of air conditioning, heating, and ventilation equipment at a wholesale distribution level, and ability to utilize a computer keyboard, computer monitor, and telephone for prolonged periods of time.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Lifting and Carrying: Must be able to frequently lift up to 50 pounds.
- Standing and Walking: The employee frequently is required to stand, sit, or walk, climb, kneel, crouch, or crawl.
- Vision and Hearing: Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.