JDE Manufacturing Functional/Techno-Functional Specialist
4 weeks ago
Job Summary: We are seeking a highly skilled Manufacturing Technical Specialist to join our team at Tekfortune Inc. The ideal candidate will have extensive experience in JDE EnterpriseOne Manufacturing modules, including PDM, SFM, MRP, WO processing, and MFG Acct.
Key Responsibilities:
* Application testing for all system changes and projects
* Knowledge transfer and other support-related activities
* Second-level support for resolution of service requests and system defects
* Key involvement in the resolution of high-severity user issues and system defects
* Review and approve root cause analysis, workarounds, and support
* Documentation prepared by Support analysts
* Provide guidance and expertise to Support analysts in resolving complex issues
* Interact with Business users throughout the lifecycle of the support call from initiation to closure
* Resolving all JDE level 2 Application Support calls logged through the Help desk
* Regular interaction with JDE development and CNC Admin support team to involve them in resolving issues
* Own the support tickets pertaining to their respective modules till closure
* Provide on-call support after business hours for high-severity issues
Requirements:
* Extensive experience in JDE EnterpriseOne Manufacturing modules
* Techno-functional skills to support issues
* Ability to understand highly customized Manufacturing Accounting processes
* Experience in working on JDE projects with onsite-offshore models for Application Development and support
* Knowledge of ERP and database-level troubleshooting
* Ability to train and transfer knowledge to team members
* Experience in administering ERP in production environments
* Database optimization, backup, and recovery skills
What We Offer:
* Competitive salary and benefits package
* Opportunities for career growth and professional development
* Collaborative and dynamic work environment
* Recognition and rewards for outstanding performance
How to Apply:
If you are a motivated and experienced Manufacturing Technical Specialist looking for a new challenge, please submit your application, including your resume and a cover letter, to [insert contact information].
We thank all applicants for their interest; however, only those selected for an interview will be contacted.
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