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Retail Store Associate

2 months ago

St Louis, Missouri, United States Sherwin-Williams Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Retail Store Associate. As a key member of our sales team, you will be responsible for providing exceptional customer service, building strong relationships with wholesale customers, and achieving sales goals.

Key Responsibilities
  • Provide excellent customer service, ensuring high levels of satisfaction and loyalty
  • Determine customer needs and present appropriate products and services
  • Build trust relationships with wholesale customers, understanding their business needs and preferences
  • Process sales transactions accurately and consistently, adhering to company policies and procedures
  • Achieve sales goals on a monthly, quarterly, and yearly basis, driving business growth and revenue
  • Maintain precise work order files and formulas, ensuring accurate inventory management
  • Pull products from the sales floor or warehouse, tint and mix products as needed, and stock shelves and set up displays
  • Load and unload delivery trucks, assist with deliveries as needed, and maintain in-stock and presentable condition assigned areas
  • Remain knowledgeable on products offered, discussing available options and suggesting ways to improve sales
  • Comply with inventory control procedures, ensuring accurate stock levels and minimizing waste
Requirements
  • Must be at least 18 years of age
  • Must be legally authorized to work in the country of employment without needing sponsorship for employment work visa status now or in the future
  • Must be able, with or without reasonable accommodation, to retrieve material from shelves and floor stacks and lift and carry up to 50 lbs. frequently and up to 70 lbs. on occasion
  • Must be willing to work all scheduled hours, which may include evenings and weekends, with or without reasonable accommodation
Preferred Qualifications
  • Have a valid, unrestricted Driver's License
  • Have at least a High School diploma or GED
  • Have at least one year of experience working in a delivery, retail, or customer service position
  • Have previous work experience selling paint and paint-related products
  • Have previous work experience operating tinting and mixing equipment
  • Ability to read, write, comprehend, and communicate in more than one language
  • Ability to read, write, comprehend, and communicate in Spanish