Automotive Retail Specialist

1 week ago


Sanford, Florida, United States Lithia Motors Full time
About Us:
Lithia Motors is a fourth-largest auto dealership group in the country with over 350 stores. We pride ourselves on providing honest, simple buying experiences for our customers while maintaining a positive team environment. As a Customer Relations Representative, you will play a vital role in ensuring that our customers receive top-notch service from initial contact through to delivery of their new vehicle.

Your primary responsibility will be to develop and implement customer-focused programs, observing, installing, and training approved CR processes. You will also maintain a working knowledge of the Customer Service Center and Performance Dashboard, lead CR process management at assigned stores, and conduct meetings with management to discuss continuous improvement plans.

We offer a competitive salary of $48,000 - $65,000 per annum, depending on experience, as well as a range of benefits including medical, dental and vision plans, paid holidays and PTO, short and long-term disability, paid life insurance, 401(k) retirement plan, employee stock purchase plan, Lithia Learning Center, vehicle purchase discounts, and wellness programs.

If you have previous customer service or administrative experience and possess excellent communication and presentation skills, we would love to hear from you.

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