Loan Fulfillment Team Lead

3 weeks ago


Phoenix, Arizona, United States OneAZ Credit Union Full time
Job Description
  • Review Loan Applications: Validate stipulations, including income, mortgage statements, settlement statements, divorce decrees, insurance declarations, property tax statements, HOA statements, solar lease agreements, payoff letters, and trust documents.
  • Establish Communication: Collaborate with members, third-party vendors, and associates throughout the loan process.
  • Title Requests: Work with third-party vendors to complete title requests, review titles, and resolve issues with title companies to clear liens, judgments, UCC filings, and other items preventing a lien in favor of OneAZ Credit Union.
  • Email Support: Assist with internal email queue inquiries regarding loan processing, clarify procedures, and provide guidance to support partnerships.
  • Document Accuracy: Review loan documents after signature at branches to ensure accuracy and eliminate the need for members to return for missed signatures or initials.
  • Regulatory Compliance: Stay informed about processing standards, regulations, and requirements to follow appropriate guidelines, analyzing income, debt, credit history, and other factors; working with underwriters as required.
  • Verification of Income: Assist the Virtual Team and Underwriting team with Verification of Income for Consumer Applications (auto loans, credit cards, LOCs, indirect loans, and personal loans).
  • Insurance Requests: Work with third-party vendors to complete insurance requests, ensuring OneAZ Credit Union is listed properly under the Mortgagee clause.
  • LOS System: Verify loan input information for accuracy and completeness in the Loan Origination System (LOS) and Core system.
  • SLAs and Follow-up: Monitor and follow up according to established Service Level Agreements (SLAs) of your Personal Loan Queue to obtain documentation meeting pre-closing conditions in a timely and efficient manner.


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