Corporate Travel Consultant
4 weeks ago
This role involves arranging domestic and international travel for busy executives on a single corporate account, including air, car, hotel, and ground transportation. The successful candidate will spend three weeks in paid training, where they will gain knowledge, learn contract airfares, and develop their Sabre skills. Our corporate travel agents handle air, car, rail, and ground transportation bookings, as well as ticketing, changes, and exchange management. They will also provide exceptional customer service to satisfy business travelers' needs.
Key Responsibilities- Comprehend and comply with travel policies for a single busy corporate account
- Provide exceptional customer service
- Ensure business travelers' needs are met and/or exceeded
- Keep clients aware of all necessary travel documents and health requirements for countries to be visited
- Build rapport and develop a relationship with business travelers to ensure their business travel needs are in the hands of a trusted team of Corporate Travel professionals
- Manage air, car, hotel, and ground transportation bookings
- Arrange both domestic and international itineraries
- Complete all reservations in an accurate and timely manner
- Provide consultative service to travelers throughout the booking process
- Handle ticketing, adjustments, exchanges, and queue management
- 2+ years of recent experience in Corporate Travel required
- 2+ years of recent knowledge and experience using Sabre required
- Skilled with complex international fares strongly recommended
- Experience with complex ticketing and exchanges is preferred
- Professional and service-oriented mentality
- Impeccable business acumen
- High attention to detail
- Geography and international destination knowledge are necessary
- Must have the ability to effectively multi-task while maintaining professional rapport with corporate clients
- Candidates should possess decisive and successful problem-solving skills
- Strong written communication, interpersonal, and organizational skills
- Skilled in the usage of a personal computer and various software packages
- Online booking tool knowledge preferred
- Strong technical skills
- Ability to work independently
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