Host

7 days ago


Fayetteville, Arkansas, United States JJ's Grill Full time
Job Summary

We are seeking a friendly and guest-focused Host to join our team at JJ's Grill. As a Host, you will be responsible for providing exceptional service to our guests, ensuring a welcoming atmosphere, and managing the flow of guests into the dining and bar areas.

Key Responsibilities
  • Greet guests and seat them at tables or in waiting areas, ensuring a smooth and efficient experience.
  • Develop a basic knowledge of our menu to effectively communicate with guests and answer questions.
  • Assign patrons to tables suitable for their needs, taking into account factors such as party size and special requests.
  • Inform guests of current promotions and who will be serving them to ensure a seamless handoff to the service staff.
  • Manage the flow of guests into the dining and bar areas, providing accurate wait times to incoming guests as needed.
  • Perform hourly bathroom checks to maintain a clean and hygienic environment.
  • Develop a general understanding and operation of our Waitlist Me app to effectively manage guest wait times and flow.
Requirements
  • A friendly and guest-focused personality, with excellent communication and interpersonal skills.
  • The ability to articulate clear greetings and farewells to guests, as well as understand requests for assistance.
  • The ability to clearly communicate guest needs to servers, managers, and other staff members.
  • The ability to effectively communicate on the telephone.


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