Operational Manager
3 weeks ago
About the Role
We are seeking a highly skilled and experienced Operational Manager to join our team at Lake Fenton Management. As a Shift Manager, you will play a critical role in ensuring the smooth operation of our restaurants, providing exceptional customer service, and leading a team of talented individuals.
Key Responsibilities
- Support the General Manager and Assistant Manager in ensuring the day-to-day operation of the restaurant.
- Lead and motivate a team of team members to achieve exceptional customer service and sales results.
- Develop and implement strategies to improve customer satisfaction and loyalty.
- Monitor and control labor costs, inventory, and other operational metrics.
- Provide coaching and training to team members to improve their skills and performance.
Requirements
- At least six months of experience as a manager within a restaurant or retail environment.
- Proven track record of providing exceptional customer service and upholding company core values.
- Ability to lead and motivate a team to achieve results.
- Strong communication and problem-solving skills.
- Ability to work in a fast-paced environment and adapt to changing circumstances.
What We Offer
- A comprehensive benefits program, including paid time off, 401k plan with company match, commuter benefits, identity theft protection, and medical, dental, vision, and life insurance.
- Opportunities for career development and leadership growth.
- A dynamic and supportive work environment.
- Eligibility to participate in the Inspire Brands family, including Arby's, Buffalo Wild Wings, Sonic, and Rusty Taco.
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