Quality Assurance and Education Manager

1 week ago

Providence, Rhode Island, United States Lifespan Full time
Job Summary:

As a Quality Assurance and Education Manager at Lifespan, you will be responsible for ensuring quality and compliance with established standards, policies, and regulations in the Sterile Processing Department (SPD).

Responsibilities:

Education Responsibilities:

Assess educational needs of SPD and conducts education programs that validates all staff competence in accordance with standards of practice.

Partners with leadership in the development, implementation, and evaluation of the SPD orientation and training program to facilitate new employees, internship students, and others to transition into the department.

Quality Responsibilities:

Responsible for the Quality Management System Program for Sterile Processing.

Creates quality dashboards, key performance indicators, and other metrics, performs audits, monitors, and creates reports for internal and external use.

Responsible for the continuous improvement process of the quality of the service and products provided by the sterile processing department.

Ensures that the department meets all the regulations, standards, and guidelines consistent with AORN, AAMI, The Joint Commission, CMS, CDC, OSHA, FDA, and regulatory agencies requirements as well as the hospital's policies and procedures.

Requirements:

Associate's degree in a related field of healthcare, business, or science required. Bachelor's degree preferred.

Certified Registered Central Service Technician (CRCST) through Healthcare Sterile Processing Association (HSPA) or other certification boards and their equivalent certification.

Minimum of 10 years in the Sterile Processing field.

Minimum of 7-8 years as an educator in quality or supervisory or managerial responsibility within the sterile processing field.

Strong working knowledge of principles, standards, and practices of sterile processing field.

Must demonstrate expert knowledge of instrumentation, equipment, inventory management, and case cart management as well as HLD.

Proficient oral and written (English language) communication skills required in order to fulfill documentation and presenting requirements associated with the position.

Computer and Microsoft office proficient.

Excellent people skills.

Work Environment and Physical Requirements:

Works in patient care environment and sterile processing area with some exposure to infectious disease, contaminated equipment, supplies, and instruments; hazards are minimized when established safety procedures are followed.

Supervisory Responsibility:

Ten to twelve staff.

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