Programs Workflow Specialist
5 days ago
Job Overview:
We are seeking a highly skilled Maintenance Programs Coordinator to join our team at Village Management Services, Inc. As a key member of our Maintenance Operations Division, you will be responsible for planning and coordinating workflow related to operational programs and services.
The successful candidate will assist work centers, contacts community residents, City of Laguna Woods, and other parties as required to facilitate program implementation and completion. They will also facilitate the Damage Restoration process, including tracking of damage restoration costs, preparation of notifications, hearing reports, billing packages, and documentation packages.
In addition, this role involves inter-departmental coordination and scheduling, as well as performing related work as required. The ideal candidate will have excellent communication and organizational skills, with the ability to work effectively in a fast-paced environment.
About the Role:
- Coordinate and assist in the execution of maintenance programs and services
- Streamline notification processes and create workflow efficiencies
- Exercise oversight with administrative staff to ensure accuracy of program notifications, invoicing, and tracking
- Use STELLAR for creating, tracking, and recording all items of work
- Schedule appointments using STELLAR scheduling module
- Assist with monthly tracking and programs-related reporting
- Assist with research and explanation of operational variances for work centers within the division
- Routinely work with work centers to address inventory negatives and process corrections
- Confers with Programs Manager concerning objectives, new or revised policies, short- and long-range programs relative to division operations
About the Company:
Village Management Services, Inc. provides professional management services to the community of Laguna Woods Village, the largest Southern California independent-living community for people 55 and older. We are a mutual-benefit, nonprofit corporation with approximately 1,000 employees providing a wide variety of services to Village residents and maintaining the community infrastructure.
About the Salary:
The estimated salary for this role is $70,000 - $85,000 per year, depending on experience. We offer a competitive benefits package, including medical, dental, and vision insurance, 401(k) matching, and paid time off.
How to Apply:
If you are a motivated and detail-oriented individual with excellent communication and organizational skills, please submit your application, including your resume and cover letter, to us today
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