Retail Customer Service Specialist

2 weeks ago


Natick, Massachusetts, United States Redi Cannabis Full time
About the Job

We are looking for a Retail Customer Service Specialist to join our team at Redi Cannabis. In this role, you will be responsible for interacting with customers, providing product knowledge and resolving issues in a timely and professional manner.

Duties and Responsibilities
  • Customer Interaction: Build strong relationships with customers, providing product recommendations and addressing concerns.
  • Product Knowledge: Develop and maintain extensive knowledge of cannabis products, including strains, pricing, and benefits.
  • Inventory Management: Maintain accurate inventory levels and ensure that products are properly stocked and organized.
Qualifications and Skills
  • Experience: Previous retail or customer service experience is required.
  • Skills: Strong communication and problem-solving skills, with the ability to work in a fast-paced environment.
  • Training: Must successfully complete Redi's training program and pass a dispensing test.

The estimated salary for this role is $50,000 - $65,000 per year, depending on experience.



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