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Quality Assurance Representative

3 weeks ago

Fort Myers, Florida, United States The CSI Companies Full time

Establish a strong presence in the healthcare industry by joining The CSI Companies as a Quality Assurance Representative. Located in Fort Myers, FL, this role offers a competitive salary of $20-26+/hour (depending on experience) for standard hours in an office setting.

  • Guarantee exceptional call quality and patient satisfaction through diligent monitoring and implementation of best practices.
Requirements:
  • A minimum of 2 years of call quality experience is required, with a preference for candidates with call center background.
  • Strong verbal and written communication skills are essential, along with above-par presentation skills.
  • The ability to adapt quickly to changing needs and possess a high school diploma or equivalent are also necessary qualifications.

Benefits: Our comprehensive benefits package includes weekly pay, direct deposit, multiple healthcare plans, holiday pay, and paid time off if eligible.