Instrument Repair Specialist

7 days ago


South Houston, Texas, United States Guitar Center Full time
About Guitar Center:
Guitar Center is a leading music retailer that fosters a creative environment for musicians and provides exceptional customer experiences. Our mission is to develop lifelong musicians and make a difference in the world by enabling people to create music.

Job Description:
We are seeking a skilled Instrument Repair Specialist to provide maintenance and repair services for customer-owned instruments, ensuring a positive customer experience. This role requires a strong focus on customer service, initiative in identifying opportunities, and the ability to train others on product knowledge and sales techniques.

Main Responsibilities:
  • Interact with customers to ensure a positive experience
  • Service customer-owned instruments with high-quality craftsmanship
  • Maintain store-owned gear as requested
  • Complete warranty repair work

Requirements and Qualifications:
To be successful in this role, you should have a skilled understanding of repairing guitars and possess foundational product knowledge on Guitar Center products. Preferred candidates will have excellent communication skills, be able to work in a fast-paced environment, and demonstrate a passion for the music industry.

Benefits:
Guitar Center offers a competitive salary range of $45,000 - $65,000 per year, depending on location and experience. Additionally, we provide robust benefits, including medical, dental, vision, 401(k) with company match, mental health support, paid time off, employee discounts, and tuition reimbursement options.

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